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artificial intelligence

Contact Centres 2.0: What’s Possible with Google AI + Mitel

How Google's partnership with Mitel is transforming AI for contact centres.

Contact Centres, AI and the Internet of Things

How advances in technology are increasing the use of contact centre software, and the benefits on offer to organisations.

Tech Predictions for 2018 | The Year of the Foldable Phone

Find out what to expect in technology for 2018.

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