Organisations choose managed IT support from Forsythes Technology to achieve greater scalability, better reliability and improved ROI. We support, monitor, manage, update and consult on IT environments across Australia.
- Access to our entire team and diverse expertise
- Best-in-class 24/7 monitoring and IT support
- Monthly on-site strategic reviews and reporting
- Ongoing development of ICT strategy, forecasting and planning
- Unlimited business-hours incident support for all users, servers and workstations
- Unlimited IT administration requests
- Device updates and patches, mobile device support
- Proactive monitoring of critical systems and backups
- Remote and on-site forward-thinking IT support
- SLA guarantees
- Reduced risk and optimised ROI on IT.
With a flat monthly fee, not only are your response times predictable, your costs are as well.
“We need to focus on the core part of the operation – rescuing lives. So, anything that takes away from that is a problem. Having Forsythes manage our technology needs and knowing they understand our business means we can stay focused on what matters.”
Peter Grimmond – Assets Manager, Westpac Rescue Helicopter Service
Technology second, customer first. We take a customer-first approach and design tailored IT solutions to suit each customer’s organisation. We consider the requirements of today and demands of tomorrow to design scalable, reliable solutions with strong ongoing ROI.
Customers receive access to our entire team of professionals and their wide-ranging expertise. Between complex cloud architectures, internet-based telephony, database management and countless business technologies, most growing organisations can’t achieve sufficient IT strategy and certainty with a small IT team. We’ve delivered an unmatched breadth and depth of technical expertise for over 30 years.
Cloud services can help provide secure, scalable, resilient delivery of organisational data. We can help identify the right combination of on-premise infrastructure, cloud and hybrid. Cloud goals are typically to reduce costs, improve agility, ensure security, increase utilisation and improve ROI. From hybrid solutions to large-scale dedicated blade servers, we can help. We implement our own high performance Forsythes Cloud and partner with Azure, Amazon Web Services (AWS), Office 365 and Telstra Cloud.
We protect your organisation’s operational data, customer data, employee data and intellectual property. Real-world penetration testing is just one of the tools we use to deliver iron-clad security and data safety. Our security services extend to private networks, managed routers, managed switches and managed firewalls (application controls, intrusion prevention systems (IPS), antivirus, antispyware, antispam, web filtering and network security management).
Our IT support is always forward-thinking. Most small IT issues are symptoms of much larger systemic issues. From day one, we work just as hard to prevent the issues of tomorrow as we do to rapidly fix the problems of today.
“The IT Support has been exceptional.”
Monica Brooks – Office Manager, Everingham Solomons Solicitors
Our flat monthly fee provides access to our entire in-house team, ongoing strategic advice and 24/7 forward-thinking support. Packages are tailored for each customer’s requirements.