Reduced costs, increased efficiency, and enabled digital transformation with hybrid cloud Office 365 and on-premise.


HIC Services (HIC) has provided industrial solutions to mining, agriculture, construction and power generation industries since 1978. HIC provides a range of industrial products and services including asset management, engineering and mechanical services, process equipment and wear prevention.

How We’ve Helped

Forsythes Technology has been providing IT and telephony services for HIC for 7 years. Before engaging us, HIC had outgrown their IT and telephony solution that they had in place. Recently we’ve implemented a hybrid cloud Office 365 and on-premise environment.

The Results

Office 365 provides a platform for digital transformation. SharePoint Online has been utilised to digitise manual processes, as well as to help bring governance to previously manual processes. The benefits realised include:

  • Lower capital cost leveraging the Office 365 platform
  • Faster access to working documents with local storage of files per site
  • Disaster resilience with dispersed applications and replicated data between the offices.