IT Case Studies | Newcastle, NSW | Forsythes Technology

Westpac Rescue Helicopter Service

Life-saving technical infrastructure supports 1.5 million people and 24/7 critical availability.

"Exceptional" efficiency gains, fully remote work, and a 20% cost saving.

Almost 500 mobile devices and 100% customer satisfaction.

Digital transformation improves monitoring, reporting, cashflow and customer service.

SharePoint-based Purchase Requisition System saves time, streamlines approvals, and improves tracking and auditing.

Customisation of existing systems delivers time savings, consistent recording of product information, and more efficient process flows.

Fully managed services and digital transformation drive efficiency, connectivity and lower capital cost across several locations.

A fully managed telephony service delivers guaranteed service levels and fixed costs.

Secure and reliable connection of multiple sites and 2,100+ users nationally.

Improved handling of 1,800 calls per week and significant cost savings.

IP telephony upgrade saves branches around $1,800 per month in call costs.

Data management, security and governance overhauled.